Frequently Asked Questions
Everything you need to know for your best night's sleep.
Does Flo Mattress offer a trial period?
Yes, we offer a 100-night risk-free trial. If you are not completely satisfied with your sleep quality within the first 100 nights, you can return it for a full refund.
How is the mattress delivered to my home?
Our mattresses are compressed, vacuum-sealed, and shipped in a compact box. Once unboxed, the mattress will expand to its full size within 24 to 48 hours.
What kind of warranty comes with a Flo Mattress?
Every Flo Mattress is backed by a 10-year limited warranty that covers manufacturing defects and structural issues, ensuring long-term peace of mind.
Is the mattress cover washable?
Our premium outer covers feature a high-quality zipper design and are fully machine washable, making it easy to keep your sleep environment clean.
Do I need a specific type of bed frame?
Flo Mattresses are designed to work on any firm, flat surface, including box springs, slatted frames, platform beds, or even the floor.
What payment methods do you accept?
We accept all major credit cards, debit cards, net banking, and offer flexible EMI options to help you invest in your sleep comfortably.